Beltelecom joined the volunteer project “Good Phone” organized by the Belarus Red Cross Society and the platform “Names” to inform the elderly people. The subscribers of fixed telephony now have the opportunity to call the information line “122” to support the elderly people isolated due to an unfavorable epidemiological situation.
Now the information line of psychological support “Good Phone” is now available not only to the elderly people, but also to everyone in forced self-isolation.
The volunteers of the Belarus Red Cross will be on duty at the information line. By calling the short number 122, everyone will be able to get answers to any questions of concern. The volunteers will talk about ways to protect health, share information on how to get help, and provide psychosocial support. If a caller needs any specific help, for example, home delivery of food, medicine and other necessities, the volunteers will advise what service to address.
Moreover, people accustomed to an active life and feeling a lack of communication, will be able to find an attentive interlocutor and talk on any topic on the phone.
The information line is open on business days from 9 a.m. till 6 p.m.