Due to difficulties in the operation of data transmission services, that occured for the subscribers of Internet access and hosting services of RUE Beltelecom in the period from the afternoon of August 9 till August 11, 2020, for reasons beyond the control of RUE Beltelecom, the Company's management decided to adjust the amount of charges for three days in accordance with the following procedure:
1. for the subscribers of byfly Internet access and permanent Internet access via dedicated lines (individuals and legal entities), recalculation in the amount of 100% of the daily subscription fee according to the tariff plan will be performed;
2. for the subscribers of service packages (except for “YASNA light”) (individuals and legal entities), recalculation in the amount of 50% of the daily subscription fee for the service package will be performed;
3. for the subscribers of hosting services, recalculation in the amount of 50% of the daily subscription fee for the service packages “Virtual Private Server”, “Provision of a Physical Server (Dedicated)”, “Provision of Disk Space” and the service “Placement of Equipment (Colocation)” will be performed;
4. for the subscribers of the “Provision of Wi-Fi network for use” service, recalculation in the amount of 100% of the daily subscription fee according to the tariff plan, taking into account the additional bandwidth of the channel, will be performed.
The adjustments will be made automatically for the services with an advance form of payment - by August 31, 2020; for the services with a credit form of payment - included in the invoices for the services provided in August 2020.